Welcome to Balboa United: Empowering Nephrology Practices
Balboa United is more than just a medical practice management company. We’re a dedicated team of over 200 passionate individuals, united in a shared goal: to help nephrology practices thrive.
We leverage our deep expertise and comprehensive suite of services to empower practices, from established institutions to those just starting their journey.
Balboa United proudly serves as the exclusive management partner for a family of companies owned by the shareholders of Balboa Nephrology. This allows us to provide highly specialized support tailored to the unique needs of nephrology practices.
Balboa United understands the challenges and opportunities facing nephrology practices. We’re committed to providing the tools, resources, and expertise needed to achieve goals and deliver exceptional patient care.
Our Mission
To consistently deliver superior care to every patient with kidney disease.
Our Vision
At Balboa United, we will rely on our proven knowledge and management ability to drive the relentless pursuit of enhanced patient satisfaction, superior clinical outcomes, and financial outperformance.
Stakeholder alignment, risk-contracting, predictive analytics, patient engagement: looks like the future to us!
Our Culture
- Inclusive and diverse environment: We celebrate our differences and believe that everyone has a valuable contribution to make.
- Investment in your growth: We provide ongoing training and development opportunities to help you reach your full potential.
- Work-life balance: We understand the importance of your personal life. We support a healthy work-life balance and love where you work attitude.
- Positive and supportive culture: We foster a collaborative and caring environment where you feel valued and appreciated.
Our Values
- Patient – Centeredness: The needs of our patients guide us and patients come first.
- Accountability: We measure and accept responsibility for the care we provide.
- Respect: For our patients, our staff, our colleagues, and our community.
- Innovation: New ideas help us continually set the standard for excellence.
- Data Driven: Data helps to drive the practice toward better outcomes.
Our Leadership Team
Shaun Edelstein
Shaun Edelstein was raised in South Africa attending the prestigious Stellenbosch University receiving Bachelors & Masters Degrees in Economics. Emigrating to the USA in 1996, Shaun quickly found a niche’ in Healthcare becoming the Executive Director of Surgical Specialty Associates, the largest multi-specialty surgical IPA in California with over 250 surgeons. In 2001 Shaun transitioned to the University of California San Diego, as Administrator for Surgical Services. In 2010, Shaun joined Balboa Nephrology Medical Group as Chief Operating and Financial Officer.
Mark Roberts
Mark Roberts is the Director of Revenue Cycle Management for Balboa United. Mark and his team have responsibility over some of Balboa’s front end and all back end revenue cycle functions ultimately to ensure services are properly accounted for, billed, and timely and properly reimbursed. With experience in multiple practice settings from small practice to large academic multispecialty medical groups and hospital systems, Mark focuses on driving sustainable improvements and automation across the system using a collaborative and data driven approach. This strategic approach helps ensure sustainability, proper reimbursement, and improved patient care outcomes and satisfaction.
Mark holds a Master’s in Business Administration and is Epic certified in Resolute Billing. He also holds multiple certifications from the Healthcare Financial Management Association (HFMA).
As a native San Diegan, Mark enjoys hiking the trails near his home, being active in his community, and DIY-ing.
Mark Fleury
Mark Fleury is the Director of Financial Operations for Balboa United. Mark has almost 20 years of experience in Accounting & Finance working in a variety of industries which include construction, hospitality, consumer goods, and now healthcare. Mark studied Political Science at Providence College in Rhode Island as well as Accounting at the University of California San Diego. He is a Certified Management Accountant and has a passion for both creating efficiencies and providing accurate and timely financial data to help manage the business.
Outside of work, Mark enjoys both watching and attending sporting events, traveling to as many parts of the world as he can, dining at San Diego’s amazing restaurants, and anything fitness related.
Jacel Raulli
Jacel Raulli is the Director of Human Resources for Balboa United. Jacel has over 13 years of HR experience working in healthcare, finance, tech and hospitality. Jacel studied Psychology at the University of California, San Diego. Her career path has shaped her passion for employee engagement and culture. She sees working at Balboa United as the perfect bridge to continue her passion for HR while being part of the bigger picture of patient care.
Jacel enjoys spending time outdoors with her family and is frequently hiking or enjoying nature with them. She also loves to attend concerts, travel and read.
George Nilsson
George Nilsson joined Balboa Research in January 2005 as the Clinical Research Coordinator and has served as the Clinical Research Director since 2022. He is a results-oriented leader with a proven ability to influence and collaborate across teams. George excels at building strong customer relationships and driving successful program outcomes.
His experience includes leading cross-functional initiatives, managing high-performing teams, and effectively communicating with stakeholders at all levels. He is a hands-on contributor with a passion for innovation and a strong commitment to delivering exceptional results.
Outside of work, George enjoys spending time with his family, including his wife and four children, and his five-year-old granddaughter. A proud US Marine veteran, he remains a dedicated San Diego Padres fan (even during challenging seasons). He also has a passion for aviation, having earned his pilot’s license, and enjoys off-roading adventures.
Sidney Montes
Sidney Montes is the Director of Operations at Balboa Nephrology, where she’s been a dedicated team member for over ten years. Currently, she’s completing her studies in Healthcare Entrepreneurship and Innovation at Arizona State University, further expanding her expertise in managing operations within the healthcare sector.
Outside of work, Sidney is a proud mother of two, spending much of her time at her children’s baseball and softball games. She’s also passionate about giving back to her community and enjoys being outdoors with her two Belgian Malinois. When she’s not at the ballpark or helping in her community, Sidney enjoys unwinding by cooking and baking, often experimenting with new recipes in the kitchen.
Glenn Davis
Glenn Davis joined Balboa United and Balboa Nephrology as a C suite Officer in June 2019 and is currently the Executive in Residence. He holds a Bachelor of Science degree from the University of Maryland College Park in Business Administration and Management.
Glenn is active in the renal community, serving as President of the Renal Services Exchange (RSE) – a program affiliated with the Renal Healthcare Association. He is also the President of Camino Renal Care – a value-based care organization focused on CMS/CMMI’s Comprehensive Kidney Care Contracting Mode.
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