Patient FAQs
Make An Appointment
Did you know you could make an appointment with your Balboa Nephrology Provider simply by logging into the MyChart Patient Portal?
- Sign into your MyChart Patient Portal Account.
- Click on “Menu” in the top left corner.
- Click on “Schedule an Appointment”.
- Follow the prompts. (Provider, Reason for visit, Location, Time)
We hope this information is helpful. If you have any feedback or need assistance , please do not hesitate to contact us at 858.810.8000.
Thank you for choosing Balboa Nephrology!
New Phone System Information
Calling us just got easier! We’ve updated our phone system to make reaching the right department faster and simpler. The new system has fewer options and clearer choices, so you can get the help you need quickly. Give us a call and see the difference!
Here is a brief overview of the new phone system prompts:
- Press 1 – Hospital, Physician, Laboratory
- Press 2 – Appointment Scheduling
- Press 3 – Clinical Referrals
- Press 4 – Billing and Insurance
- Press 5 – Confirm your appointment or leave a non-urgent message for the office
Additional Information:
- If you have a medical emergency, please call 911.
- Voicemail messages will be returned within the next business day.
- If you are calling the phone tree outside of our regular business hours, you will be able to leave a voicemail message. A representative will return your call as soon as possible.
We hope that the new phone system will make it easier and faster for you to reach the help you need. If you have any feedback on our new phone system , please do not hesitate to contact us at 858.810.8000.
Top Questions from actual Balboa Nephrology Patients
Can you email/text me my bill, labs, and or appt. reminders?
Patients are able to log into their MyChart Patient Portal account. The MyChart Patient Portal is a secure online website that gives patients convenient, 24-hour access to personal health information from anywhere with an Internet connection. Using a secure username and password, patients can schedule an appointment, view test results and medications, pay a bill and more.
If you do not have access to the MyChart Patient Portal, please call (858) 810-8000. Our team will be able to help you set up your account and activation.
Can the Doctor go over my test results?
When is my next appointment?
Patients who have signed up with MyChart will have access to their appointment information, view upcoming and past visits as well as their After Visit Summary.
Do I have co-pay?
Your copay amount is printed right on your health plan ID card. However, you are also able to review your insurance summary and coverage details in the MyChart Patient Portal. If you aren’t sure, please ask the Balboa Nephrology Medical Assistant before your appointment.
Will I be able to get a prescription over the phone without having to see my doctor?
What type of insurance is accepted?
Patients may check if their insurance is accepted by viewing the Insurance information below. Patients may also contact your physician’s office directly.
What happens during my visit?
If you have recently been referred to a nephrologist, you may be feeling a sense of fear and anxiety. We understand that declining kidney health can be confusing or overwhelming. Our physicians are kind and knowledgeable—here to guide you step-by-step with a compassionate and trusting approach. You can count on receiving cutting edge treatment that is customized to your specific kidney care needs when you choose Balboa Nephrology Medical Group as your nephrology provider.
For information on what you can expect for your first appointment, please visit: balboacare.com/new-patients/
Where is Balboa Nephrology located?
Balboa Nephrology has 18 clinic locations. Information is available on balboaCare.com/locations. Clinic location information is also available by visiting balboaCare.com/providers.
Is dialysis performed at Balboa Nephrology clinics?
Dialysis treatment is not available at Balboa Nephrology clinics.
Do Balboa Nephrology Providers perform surgeries?
Balboa Nephrology Nephrologists do not perform surgeries.
Information to know for your visit:
It’s important to have your bloodwork done prior to your appointment. Lab and test results will be discussed during your visit.
- It is important to have your lab order done 1-2 weeks prior to your appointment.
- If you have labs for a primary care physician or any other provider, use BOTH orders to ensure each different specialty gets what they need to treat you
- Having your labs done 1-2 weeks before your clinic visit is important because it gives your doctor time to receive the results and review to plan your care.
Please arrive 15-30 minutes prior to your scheduled appointment time. Arriving early will allow time to:
- Verify and scan insurance cards.
- Verify and review signatures.
- Review all your medications – even if there are no changes.
Knowing your current list of medications is very helpful.
- Your Balboa Nephrology Care Team puts patients first and will be respectful of and responsive to your individual preferences, needs, and values.
Bring your medication list or bottles to every appointment even when there are no changes.
- The most important care given is medication management.
- Always inform your Balboa Nephrology care team if a different physician adds, delete or changes your medications.
Insurance Providers
To find a provider that accepts your insurance:Select you insurance provider from the drop-down menu.
The physicians that appear accept the insurance selected.
Terry Behrend, M.D.Location: Vascular Access Center Dr. Behrend joined Balboa Nephrology Medical Group in 2001. He practices in the College area; specializing in kidney diseases which includes hemodialysis patients at both FMC and DaVita Dialysis units. Dr. Behrend attended medical school at the University of Michigan where he obtained his Doctor of Medicine degree. He went on to complete both his residency and Nephrology fellowship training at Barnes-Jewish Hospital in St. Louis Missouri. Outside of work, Dr. Behrend enjoys anything technology related, snowboarding and college football. Terry Behrend, M.D.Vascular Access CenterDr. Behrend joined Balboa Nephrology Medical Group in 2001. He... |
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Ramin Berenji, M.D.Location: El Centro Dr. Berenji joined Balboa Nephrology Medical Group in 2006. He practices in the El Centro and Brawley area; specializing in kidney diseases which includes hemodialysis patients at Fresenius Medical Care. Dr. Berenji attended medical school at the University Of Hamburg School Of Medicine, in West Germany where he obtained his Doctor of Medicine degree. After he completed his residency at Good Samaritan Hospital/John Hopkins School of Medicine in Baltimore, Maryland, he completed his Nephrology fellowship training at Stanford University. Dr. Berenji holds the following Memberships: American Medical Association, California Medical Association, Imperial County Medical Society, American Society of Nephrology and American College of Physicians. He has been awarded the Fellow of American College of Physicians and the Fellow of American Society of Nephrology. Dr. Berenji is Vice President of Balboa Nephrology Medical Group, Executive Vice President and Principal Investigator at Balboa Research. He is also a Clinical Instructor at Imperial Valley College and speaks German and Farsi. He enjoys jazz, playing tennis, travel and photography. Ramin Berenji, M.D.El CentroDr. Berenji joined Balboa Nephrology Medical Group in 2006. He... |
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Mark Boiskin, M.D.Location: Encinitas Location: La Jolla Location: Poway Dr. Boiskin joined Balboa Nephrology Medical Group in 1999. He practices in the La Jolla, Poway and Encinitas area; specializing in kidney diseases which includes hemodialysis patients at both FMC and DaVita Dialysis units. He is also actively involved in research with Balboa Research. Dr. Boiskin attended medical school at the University of Stellenbosch Medical School in South Africa where he obtained his Doctor of Medicine degree. After completing his residency at the University of Alberta in Canada, he completed his fellowship training at the University of California San Diego. Spending time with his wife, daughter and son are the most important things to him. He enjoys helping his wife with her animal sanctuary, scuba diving with his daughter and exercising with his son. He is also involved with nature conservation and when he has time, he enjoys reading a good book. Mark Boiskin, M.D.Encinitas | La Jolla | PowayDr. Boiskin joined Balboa Nephrology Medical Group in 1999. He... |
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Melanie Braytenbah, N.P.Location: Chula Vista East Melanie Braytenbah (Akins) joined Balboa Nephrology Medical Group in 2018. She provides dialysis coverage at both FMC and DaVita Dialysis units throughout San Diego County. Melanie received her Master of Science in Family Nurse Practitioner degree at Middle Tennessee State University. In her free time, Melanie enjoys hiking, traveling, sightseeing, and outdoor activities with her dogs and loved ones. Melanie Braytenbah, N.P.Chula Vista EastMelanie Akins joined Balboa Nephrology Medical Group in 2018. She... |
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Juan Calderon Molina, M.D.Location: National City Location: Vascular Access Center Dr. Calderon Molina joined Balboa Nephrology Medical Group in 2016. He practices in the National City area; specializing in the management of chronic kidney disease with an emphasis on diabetic kidney disease and glomerular diseases. Dr. Calderon Molina’s practice includes the management of hemodialysis patients at both FMC and DaVita Dialysis units. Dr. Calderon Molina attended medical school at the Pontificia Universidad Javeriana School of Medicine in Bogotá, Colombia, where he obtained his Doctor of Medicine degree. Dr. Calderon Molina completed both his Internal Medicine Residency and Nephrology Fellowship training at the Yale New Haven Hospital/Yale School of Medicine in New Haven, Connecticut. Dr. Calderon Molina is also a Fellow of the American Society of Nephrology (FASN). Dr. Calderon Molina is interested in quality outcomes and patient experience satisfaction. Dr. Calderon Molina enjoys sports like tennis and soccer in his spare time and he is learning to play piano. Juan Calderon Molina, M.D.National City and San Diego Vascular Access CenterDr. Calderon Molina joined Balboa Nephrology Medical Group in 2016.... |
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Angelica Camargo-Lowthers, N.P.Location: Hillcrest Angelica Camargo-Lowthers joined Balboa Nephrology Medical Group in 2009. She provides dialysis coverage at both FMC and DaVita Dialysis units throughout San Diego County. Angelica received her Master of Science in Nursing at San Diego State University and went on to receive her Family Nurse Practitioner certificate at the University of California San Diego. Angelica Camargo-Lowthers, N.P.HillcrestAngelica Camargo-Lowthers joined Balboa Nephrology Medical Group in 2009. She... |
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Alan Cantillep, M.D.Location: Fountain Valley Location: Orange Dr. Cantillep joined Balboa Nephrology Medical Group in 2018. He practices in the Fountain Valley area; specializing in kidney diseases which includes hemodialysis patients at both Fresenius and DaVita Dialysis units. Dr. Cantillep was raised in the San Francisco Bay Area and completed his undergraduate studies at the University of California, Irvine. He attended medical school at Michigan State University, where he was a member of the Leadership in Medicine for the Underserved and Vulnerable program. He returned to sunny Southern California for residency at St. Mary Medical Center in Long Beach, CA. He then completed a year as a Chief Resident followed by a year as an attending hospitalist. He went on to Nephrology fellowship training at the University of Southern California. During his time as a fellow he performed research in bedside ultrasound and received an award for his quality improvement work. Outside of medicine, Dr. Cantillep can often be found working on his cooking technique, exercising, or enjoying life with his wife and young daughter. Alan Cantillep, M.D.Fountain Valley | OrangeDr. Cantillep joined Balboa Nephrology Medical Group in 2018. He... |
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Thanh Cao, D.O.Location: Fountain Valley Location: Orange Dr. Cao joined Balboa Nephrology 2021 and practices in the Fountain Valley area. The son of Vietnamese refugees, his mother was 8 months pregnant with me when she boarded a refugee boat in Cambodia. Dr. Cao’s family lived in refugee camps in Thailand and the Philippines until the United Nations eventually moved his family to the United States when he was 2. He grew up in Little Saigon in Orange County, California and have lived there most of his life. Dr. Cao completed his undergraduate studies at the University of California, Irvine and earned a B.S. in Biological Sciences with a minor in Anthropology. He attended medical school at Touro University Nevada, College of Osteopathic Medicine and completed his internship and residency in Internal Medicine at Valley Hospital Medical Center in Las Vegas. Dr. Cao completed his fellowship in Nephrology at the Keck School of Medicine at USC. Fellowship training was extremely unique in that he trained during the height of a global pandemic. During those unique times, he was challenged to think outside the box and develop new skills in extracorporeal blood purification. After completing the fellowship, he is grateful and enthusiastic to finally return home to Orange County to give back to the large Vietnamese community in the area. Thanh Cao, D.O.Fountain ValleyDr. Cao joined Balboa Nephrology 2021 and practices in the... |
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Fharak Maa Chip, M.D.Location: National City Dr. Maa joined Balboa Nephrology Medical Group in 2014. He practices in the National City area; specializing in kidney diseases which includes hemodialysis patients at both FMC and DaVita Dialysis units. Dr. Maa attended medical school at Universidad Autonoma de Baja California in Mexicali where he obtained his Doctor of Medicine degree. After completing his residency at Alameda County Medical Center, he completed his Nephrology fellowship at UCLA Harbor Medical Center. Fharak Maa Chip, M.D.National CityDr. Maa joined Balboa Nephrology Medical Group in 2014. He... |
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Tepsiri Chongkrairatanakul, M.D.Location: Balboa Nephrology at the Sharp Kidney Care/ Kidney & Pancreas Transplant and Hepatobiliary Clinic Dr. Tepsiri Chongkrairatanakul or “ Dr. Chong” joined Balboa Nephrology in 2018. He practices at Sharp Memorial Hospital and covers the Sharp Metro area. He specializes in a variety of kidney diseases, glomerular diseases, kidney stone prevention, dialysis, and hypertension. He has a special interest in kidney and pancreas transplants and is part of the transplant team at Sharp Memorial Hospital. Dr. Chong obtained his Doctor of Medicine degree from Mahidol University in Bangkok, Thailand. He completed his internal medicine residency and chief residency at Bassett Medical Center in New York. He completed his Nephrology Fellowship at Boston University followed by a Transplant Nephrology fellowship at the Medical College of Wisconsin. He very much enjoyed teaching and was an Assistant Professor as well as Associate Program Director of Nephrology Fellowship training at the Medical College of Wisconsin. In free time, he enjoys cooking Thai food, jogging and reading with his 3-year-old twin daughters. Tepsiri Chongkrairatanakul, M.D.San DiegoDr. Tepsiri Chongkrairatanakul or “ Dr. Chong” joined Balboa Nephrology... |